Shipping & Returns

Effective Date: 01/01/2023

Thank you for shopping with www.FeeshGear.com. This Shipping & Returns Policy outlines important information regarding the shipping of products and our returns process. Please read this policy carefully to understand our procedures and any applicable terms and conditions.

SHIPPING POLICY

Shipping:

Shipping Methods and Timeframes: We offer several shipping methods to meet your delivery needs. The available shipping options and estimated delivery timeframes will be displayed during the checkout process. Please note that delivery times are estimates and may vary based on factors beyond our control.
Order Processing: Orders are typically processed within [3] business days. This includes order verification, quality checks, packaging, and handover to the shipping carrier. Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdelivery.
Shipping Charges: Shipping charges are calculated based on the destination, weight, and dimensions of the package. The total shipping cost will be displayed during the checkout process before you confirm your order. For international shipments, additional customs duties, taxes, or fees may apply, and these are the responsibility of the customer.
Shipment Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment through our website or the designated shipping carrier's website.
Shipping Restrictions: Certain products may be subject to shipping restrictions based on their nature, destination, or local laws and regulations. If any restrictions apply to your order, we will notify you promptly and work towards finding a suitable solution. It is your responsibility to ensure that the items you order comply with the laws and regulations of your country or region.

RETURN & EXCHANGE POLICY

Returns:

Return Eligibility: We want you to be completely satisfied with your purchase. If you are not satisfied or if there is a defect or error with your order, please contact our customer support team within [10] days of receiving your package. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Return Process: To initiate a return, please contact our customer support team and provide the necessary details about your order and reason for return. Our team will guide you through the return process, including providing you with a return authorization if applicable. Please follow the instructions provided to ensure a smooth and efficient return.
Return Shipping: The customer is responsible for the return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service and obtaining a shipping receipt as proof of return. We are not responsible for lost or damaged return shipments.
Refunds or Exchanges: Once we receive and inspect the returned item, we will notify you of the status of your return. If approved, we will process a refund to your original payment method or provide an exchange, depending on your preference and product availability. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.
Non-Returnable Items: Certain items are non-returnable for hygiene reasons or if they have been personalized or customized specifically for you. These items will be clearly indicated on our website, and returns will not be accepted unless they are defective or damaged upon arrival.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer support team immediately. We will work with you to resolve the issue by providing a replacement, arranging a return and refund, or taking appropriate action to rectify the situation.

Please note that this Shipping & Returns Policy may be subject to change without prior notice.